FAQ

Can my friends and family stay with me?

Yes of course, this is your home. When you move into Alandale village we understand it is important to maintain your family and social ties. Any family members or friends are able to stay for a combined total of 90 days per year. Longer stays require the agreement of the Village Manager.
 

What if I want to go on holiday?

You have the freedom to come and go as you please.  We will maintain the grounds and manage security giving you peace of mind while you are away.
 

What happens if I have an accident or get sick?

If you have an accident and need immediate attention, our village has an emergency alarm call button in your villa, which is monitored 24 hours, seven-days-a-week by a professional monitoring company who will respond to your call to ascertain who needs to attend to you.  
 

What if I want to redecorate my home – for example, change the wall or floor coverings?

As this is a unit title village, you own the property therefore any minor interior alterations to floor covering, wall papering or painting etc. is at your discretion.   Any electrical work must be completed by a registered electrician and all building work must comply with NZ building standards.
 

Is my home insured?

Alandale maintains a comprehensive material damage insurance policy insuring your property for full replacement value, which is renewed annually in line with current valuations, the retirement act, and clause 22.1 of the code of practice.  Alandale’s insurance cover does not cover your contents, but does include floor coverings.
 

Who is responsible for the cost of council rates?

As Alandale is a unit title village the rates are the responsibility of the property owner (resident) this includes both Hamilton city council and the regional council rates.
 
 

How does the fee structure work?

The Service Fee, paid monthly, covers the Village Outgoings Account (Body Corporate) costs which include: external maintenance only of the unit; garden maintenance; mowing of lawns; insurance for the structure of the unit; maintenance of the common areas in the village; maintenance of club facilities; emergency call system; ambulance call-outs; emergency and some general nursing services; Alandale bus (scheduled shopping trips only); village security; in-house information system. 

Villa fee is set annually and may increase to cover operating costs. Please note: Rates, power, telephone and internal maintenance is the responsibility of resident.
 

Facilities Fee

This is the fee paid by the vendor of a villa to Alandale Lifecare Ltd on its sale.  It is calculated on the sale price of the villa and the number of years the resident has been in the Village.

The Fee received by the Company is used to repay debt if any, to maintain the Company assets (the Club building, Bowling Green, and capital equipment), to promote the Village through advertising (generic – not individual units) and, in the future, for possible development and redevelopment costs of the Village. All the income received from these fees is used for the benefit of residents, present and future.

The Facilities Fee is calculated on a percentage of the sale price* of the villa, with the percentage depending on how long the resident has owned the villa.  The length of ownership commences on the date the resident purchased the villa and expires on the date the sale of the villa is settled.
The Facilities Fee for Villas is calculated at the rate of 5% per annum (calculated daily) for the period the resident has owned the villa to a maximum of 25% of the sale price* of the unit.

What happens if my Villa doesn’t sell straight away?
The village fee will continue for six months and then be reduced to 50% until the villa is sold.

Who is responsible for the resale of the property?
Alandale is not directly involved in the resale of the property as this is the responsibility of the owner or owner’s estate.